SIGNATURE UPON DELIVERY
All delivery services will require a signature upon receipt, someone should be at the delivery address to receive the item.
Royal Mail Next Day Delivery service is available please select this when ordering, orders placed before 3pm should be dispatched the same day (Mon-Thursday only). Please note Next Day Delivery Service does not apply to a Saturday delivery, in this case
there will be a Monday delivery using the Next Day Service.
Royal Mail International Shipping is available also using the International Tracked and Signed For Service. This service aims to deliver in Europe within 3-5 working days, the rest of the world within 5-7 working days. Please note customs charges may apply to your country upon receipt.
DHL International Express is also available for a quicker option this typically takes 3 working days. Please ensure you fill out all the required information for this service.
GENERAL DELIVERY INFORMATION
Orders are dispatched within 1-2 working days of us receiving payment (dependent on stock levels). We will always contact you straight away if your item was recently just sold out. Orders are usually dispatched Monday to Friday.
Delivery will be made to the address stated in your order, please note delays in delivery due to postal strikes or any other postal issue may affect your order.
Prior to shipping, we reserve the right to decline, reject or similarly cancel any order or part order without notice and refund any payment in full within 14 days. Any dates or times specified by us for delivery of the products are intended to be estimates only and time of delivery shall not be of the essence, and shall not be made of the essence by notice.
Please note: In the unlikely event that your item goes missing once posted then we will do our utmost to help you claim your money back with the shipping company. A refund/exchange will only be given if Royal Mail accepts the status of the parcel as missing. In this event, An investigation by Royal Mail will then take place which can take up to 60 days.